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Twelve tips for teaching quality improvement in the clinical environment.

Authors: Maya Narayanan, Andrew A. White, Thomas H. Gallagher and Somnath Mookherjee
Medical Teacher 2018, vol. 40, No. 10, 1060-1066.

In this article, authors offer twelve tips to help physicians teach basic QI concepts in the clinical environment:

  1. Introduce the domains of health care quality and the centrality of the patient perspective
  2. Present the challenges of changing systems, culture, and behavior
  3. Teach process mapping
  4. Play follow the order
  5. Track patient care outcomes
  6. Identify potential errors in a process by using failure mode effect analysis (FMEA)
  7. Use an error to demonstrate the basics of root cause analysis (RCA)
  8. Teach assessment metrics
  9. Introduce driver diagrams
  10. Creating a SMART aim statement for a QI intervention
  11. Create a bedside checklist to decrease errors
  12. Discuss Plan-Do-Study-Act (PDSA) cycles

You can find this article here.

* I have no financial interest to disclose (GP).

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